Waste collection information can change quickly, so corrections matter. This policy explains how wastecollection.org/ reviews outdated links, changed council rules, revised opening times, new booking requirements, updated charges and other waste-service corrections.
Why corrections are important
A wrong bin-day link, outdated recycling centre opening time or missing booking rule can waste a resident’s time. It may cause missed collections, failed site visits, incorrect recycling, unexpected charges or confusion during service disruption. We treat useful corrections as part of our editorial quality system.
What counts as a correction?
A correction may involve:
- A broken or redirected official council link.
- A changed collection frequency, food-waste rollout or calendar date.
- A missed bin reporting deadline that has changed.
- A new recycling centre booking rule, permit rule or opening time.
- A changed fee, item limit, vehicle restriction or accepted-item list.
- A council service update caused by weather, bank holidays, strikes or operational disruption.
- An unclear paragraph that could mislead users.
- A page that does not answer the user’s main practical question well enough.
How to submit a correction
Email contact@wastecollection.org with a clear subject line such as “Correction: Bristol Waste Collection page” or “Update: Hampshire HWRC booking rule.” Include the wastecollection.org/ page URL and the official source link where we can verify the change.
Best correction format
- Page URL on wastecollection.org/.
- Exact sentence, table, link or section that appears wrong.
- Correct information.
- Official source URL.
- Date you checked the official source.
- Whether the change affects all residents or only selected addresses, routes, centres, property types or services.
How we review corrections
Our team checks correction requests against official council pages, GOV.UK pages, PDFs, official recycling-centre pages, contractor pages or public service notices where available. If the correction is valid, we may update the page. If the issue is unclear, we may add a caution note or direct users to the official source.
Update priority
We prioritise updates that affect user action: collection dates, missed bin deadlines, booking requirements, opening times, fees, safety restrictions, official links, service closures and disruption notices. Minor wording improvements are also welcome, but urgent practical errors are reviewed first.
What we may not change
We may reject or ignore requests that are unsupported, promotional, misleading, copied from unofficial sources, written only for link-building, or unrelated to waste collection information. We do not rewrite pages to favour one commercial service unless the official source supports it and the user benefit is clear.
Correction transparency
For significant updates, we may revise wording, add a clearer official-source link, update a date, change a CTA, add a limitation note or refresh the page structure. We do not guarantee a public correction log for every minor edit, but our goal is to make the current page more useful and accurate.
Temporary disruptions
Temporary disruptions can change faster than our pages. For live disruption, strikes, weather closures, road access issues or same-day service failures, users should check the council’s official updates first. Our articles can explain where to look and how to act, but they cannot replace live council notices.
Contact
Send corrections to contact@wastecollection.org.